The Consultation & Advocacy Promotion Service
How collective advocacy works
Collective advocacy supports people who use, or have used, mental health services by:
- ensuring that people who use mental health services have an opportunity to have a say in the way that services are planned, provided and evaluated;
- encouraging partnerships between service users and the people who plan, purchase and provide mental health services;
- advocating for service user involvement in the training of doctors, social workers and other health professionals;
- publishing service user perspectives on mental health issues.
Involving people who use services
CAPS believes that the most effective services:
- are designed to meet the needs of the people who use them, as expressed by the people who use them;
- are based on a partnership between all stakeholders;
- involve people who use the services in decision making and management;
- involve people who use the services in evaluating those services;
- involve people who use the services in training staff that provide the services.
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